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Work Experience

Preston Living/DBS Developments

November 2021 - June 2023

Project Manager

  • tracked and updated project documentation, including record management system and sample catalogue for design projects

  • created project plans, including scope and budget, aligning project strategies with organizational objectives

  • created timely project schedule updates and forecasts with progress, schedule and milestone updates

  • managed award submission process for entire team as part of business development strategy

 

Project: Repositioning and Enhancement of Existing Legacy Portfolio

  • reduced vacancy rate in legacy portfolio 16.2% in 12 months from 21% at the start of 2022 to 4.8% at the start of 2023 through suite renovation program and strategic operational enhancements

  • successfully managed the completion of 55 full suite renovations concurrently across 4 buildings; achieved Average % Rent Increase of 93.04%, Highest % Rent Increase of 148.28%; managed from tender to final walkthrough/invoicing; assisted in development of design specifications and criteria

  • implemented service agreements to improve property operations, including preparation of contract scope, RFP documentation, site walkthroughs, and tender analysis for portfolio of legacy properties

  • led efforts to renovate common areas and amenities including development of resident-retention strategies; worked with designers and contractors on development of scope and design, tender ​

 

Project: 2Fifteen Forest Hill Luxury Rentals (New Construction)

  • managed the development to IPP (income producing property) process for a new luxury multi-residential asset

  • completed pre-delivery inspections of suites and common areas, liaised with site superintendents and designers on deficiencies, worked with contractors for warranty claims

  • coordinated the procurement, delivery and install of FFE for new development

  • implemented service agreements for new property, analyzing against warranties in place as part of new development

  • assisted with event planning and execution for the launch of new product to market

  • conducted industry tours and product demonstrations for business development purposes

 

Project: Eastdale and St Dennis (Infill Development Projects)

  • connected with construction managers and site superintendents across multiple development projects acting as liaison between development team and operations team

  • handled resident communication for sites with ongoing infill development projects, working with construction to troubleshoot and coordinative invasive construction activity and closures

  • developed Operating Plans as new towers begin transition from development to IPP: launch of 484 purpose-built rental suites at Eastdale, anticipated Occupancy October 2023 

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Fitzrovia Real Estate

July 2023 - Present

Manager, Capital Projects

  • oversees team of Project Managers / Coordinators across Toronto & Montreal for the execution of capital projects across multi-residential portfolio, including building upgrades, retrofits, and interior renovations

  • ensures effective teamwork and communication while managing stakeholder expectations, quality standards, and process improvements; focus on developing new processes for new / growing team

  • strategic focus on total building renovation and deployment of enhanced operational programs to reposition assets

  • executed multiple large-scale projects concurrently within occupied, operational buildings / communities

  • administers contracts and enforces quality controls while overseeing and evaluating project work

  • conducts site inspections and condition assessments with consultants, designers, staff, and contractors

  • prepares analytical reports, including budget updates, risk management plans, and repositioning strategies

    • Project: Interior Renovation - Maddox Cabbagetown​

      • managed the full interior renovation of a vintage, two-tower, 595-unit multi-residential community

      • scope included renovating 192 vacant suites, 40 residential corridors, 2 lobbies, converting below-grade storage into 9 unique amenity spaces, updating 2 laundry rooms, and creating a new management office and staff room

      • oversaw multiple trades, designers and engineers / consultants

      • completed entire repositioning project between August 2023 and September 2024

        • 2024 Federation of Rental Properties of Ontario (FRPO) Winner - Best Lobby Renovation

        • 2024 Federation of Rental Properties of Ontario (FRPO) Winner - Best Amenity Renovation

        • 2024 Federation of Rental Properties of Ontario (FRPO) Runner-up - Suite Renovation under $40,000

  • active member of Fitzrovia’s Environmental, Social, Governance (ESG) Committee

    • Project: New Development Portfolio - Fitwel Certifications

      • lead for Fitwel Certification for new developments, coordinating with construction, development, and design teams to gather information required for certification

      • built certification strategy to be scaled and replicable for future projects

      • successfully achieved Fitzrovia’s first Fitwel Certifications for Sloane & Elm-Ledbury communities

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BentallGreenOak

January 2020 - October 2021

June 2018 - January 2020

Project Coordinator, Residential

Project Administrator, Residential (promoted)

  • tracked project status and produced reports for clients and senior management

  • developed project plans aligning project strategies with client-specific objectives

  • tracked project costs against budgets for multimillion dollar projects, using project management software (Procore), managed over 400 project budgets totalling over $28 million each year (2021 figures)

  • processed invoices using Perceptive (ImageNow) and Yardi, allocating costs against project codes and budgets

  • billed management fee invoices for projects, coordinating client approval

  • spearheaded special projects throughout lifecycle

Project Lead: Fitwel Certification — Two St Thomas

  • successfully achieved first certification for a MURB (Multi-Unit Residential Building in Canada (2019), completed 100% in-house

  • certified as a Fitwel Ambassador, April 2019

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  • engaged in annual property budget process, including review of all final budgets before client approval for 30+ properties

  • oversaw vendor management, including vetting all vendor requests for compliance with organizational standards

  • collaborated with cross-functional teams on sustainability initiatives (BOMA, Fitwel, ESG Benchmarking)

  • analyzed spending to identify trends; implemented procedural improvements to generate cost savings and revenue

  • reviewed complex contracts for accuracy and compliance against organizational Authorization Commitment Control Policy 

Project Lead: National Ancillary Revenue Programs

  • launched revenue-generating programs to advance portfolio strategy and reduce operating costs - for Paint, Flooring, Maintenance, Repair and Operational (MRO) Suppliers

  • cultivated strategic partnerships with account managers to address issues, ongoing management of programs

  • leveraged agreements for development of full scope National Suite Renovation program

Vipe Construction Ltd.

November 2016 - June 2018

May 2015 - November 2016

Project Coordinator

Construction Administrator (promoted)

  • assisted in the tendering process; completed contract documentation and project forms

  • interpreted construction drawings against scope and site conditions for projects, reviewed permits for accuracy and maintained effective relationships with utility contacts and government officials to troubleshoot and fast-track approvals

  • completed project invoicing, T&M invoices and tracking of payables/receivables on accounting system Sage 50 Accounting

  • visited sites to track project progress, liaising with project supervisors, City inspectors and external stakeholders

Project Lead: City of Toronto Lead Pipe Replacement Contract - Scarborough, East York and Toronto

  • contract for the replacement of residential and commercial water services 

  • valued at approximately $1.5 million, November 2017 to June 2018 (handed off at departure) 

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